What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioner needs repair at your Calgary home and you don’t know what that entails. It’s stressful enough to let an AC repairman into your home, but then to not be sure what they’re going to do can add a whole other level of concern. But fear not! Service Experts Heating & Air Conditioning is here to inform you on the standard AC repair process so you will be ready when an expert A/C system service technician needs to visit your home.

AC Repair Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to check it to verify that it’s not just a thermostat settings issue. The repairman will confirm the thermostat is set to cool and then reduce the temperature to see if that will start up the air conditioning system. A faulty or wrongly connected wire could be the only thing that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The technician will then likely ask to see the A/C. Like a doctor, the technician will commence their trial and error diagnosis process. There are multiple things that could be the culprit of an AC that isn’t operating properly, and it’s up the repairman to investigate all the possible reasons starting from the most ordinary issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioner diagnosis, they will likely check the air filter to verify it’s not obstructed or requires replacing. They will inspect your air conditioner’s refrigerant levels, make sure the air condenser fan is spinning properly, make sure that the size of your AC is correct for the size of your house, and check the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning repairman has found the trouble, he or she should explain all your choices to you. The discussion will generally start with the technician explaining what the trouble is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The technician will then go into your choices, which will involve changing out the part and correcting the problem, but might also involve upgrading parts of the AC system, the AC itself, or your whole heating and cooling system. In certain cases, it may make more sense to buy a complete new HVAC system, particularly if the AC is past its prime, or susceptible to breaking down again and end up causing you to spend more on A/C system repairs in the end. The technician will explain how much time, effort, and cost it will take to rectify the problem.

The service tech may at this point explain what could have avoided the trouble or part failure and how to keep a future issue from occurring. This generally includes proactive maintenance, which not only helps stop an air conditioning breakdown, but in most experiences also keeps your air conditioning warranty valid. Most expert air conditioner repair businesses will offer a yearly service plan so you don’t have to worry about making future AC tune-up appointments for your systems.

Finally, they will explain the process for repairing the failed part or resolving the issue. If you choose that A/C system repair is better for you than buying an upgraded A/C system, the service tech will order any parts required and schedule your new appointment to repair your A/C system. Or, if the part required is already obtainable on their van, they will move forward with the air conditioning repair work with your go-ahead.

Keep in mind that throughout Calgary your system is in good hands with Service Experts Heating & Air Conditioning. Our service techs are ACE-certified and have received extensive background checks so you can feel confident with the technicians we send into your home. If you ever think of any questions about your HVAC equipment or what to expect with your AC repair, give us a call around the clock at 403-279-5760 and we’ll be happy to explain the process.